1. Introduction
FenergyTech Elektronik Yazılım ve Ar-Ge Hizmetleri San. Tic. Ltd. Şti. takes the privacy of your personal data seriously. This policy explains how personal data is processed when you visit our website or contact us.
2. Information we collect
We collect the following information through our contact form:
- Required information: full name, email address, subject, message content and service type
- Optional information: phone number
- Technical information: IP address, browser information and visit date
3. How we use the information
We use the information we collect only for the following purposes:
- Replying to your questions and requests
- Providing information about the services you asked for
- Preparing project proposals
- Improving customer satisfaction
- Meeting legal obligations
4. Information security
Your personal data is protected by technical and administrative measures against unauthorised access, loss and misuse. Data is transmitted over encrypted connections (SSL/TLS) and stored on secure servers.
5. Sharing of information
We do not share your personal data with third parties without your explicit consent, except in the following cases:
- With official authorities where required by law
- With our service providers (email servers, hosting services)
6. Cookies
Our website may use browser storage and cookies to improve the user experience and remember your language preference. You can disable them in your browser settings.
7. Your rights
Under KVKK (Turkish Personal Data Protection Law) and the GDPR, you have the following rights:
- To learn whether your personal data is being processed
- To request information if it has been processed
- To learn the purpose of processing and whether it is used in line with that purpose
- To know the third parties to whom the data is transferred
- To request correction if the data is incomplete or inaccurate
- To request deletion or destruction of the data
8. Retention period
Your personal data is kept for as long as the purpose of processing requires and in line with legal retention obligations. Data submitted through the contact form is generally kept for 2 years.
9. Contact
For questions about this policy or requests regarding your personal data, you can write to us at:
FenergyTech Elektronik Yazılım ve Ar-Ge Hizmetleri San. Tic. Ltd. Şti.Fatih Mahallesi, Rıfat Kürşat Numanoğlu Caddesi, Ürgüp / Nevşehir, Türkiye
info@fenergytech.com.tr
+90 545 459 0545
10. Changes to this policy
This policy may be updated when necessary. Important changes are announced on our website.