1. Introduction
At FenergyTech Electronics, Software and R&D Services Ltd. we care about the privacy of your personal data. This policy explains how the personal data collected when you visit our website or contact us is processed.
2. Information We Collect
Through our contact form we collect the following information:
- Required information: full name, e-mail address, subject, message content, service type
- Optional information: phone number
- Technical information: IP address, browser information, date of visit
3. Purpose of Use
The information we collect is used only for the following purposes:
- Contacting you and answering your questions
- Providing information about the services you request
- Preparing project proposals
- Improving customer satisfaction
- Fulfilling legal obligations
4. Data Security
Your personal data is protected by technical and administrative safeguards against unauthorised access, loss or misuse. Data is transmitted over encrypted connections (SSL/TLS) and stored on secure servers.
5. Sharing of Information
Your personal data is not shared with third parties without your explicit consent. It may be shared only in the following cases:
- With official authorities where legally required
- With our service providers (e-mail servers, hosting services)
6. Cookies
Our website may use browser storage and cookies to improve the user experience and remember your language preference. You can disable them in your browser settings.
7. Your Rights
Under the Turkish Personal Data Protection Law (KVKK) and the GDPR you have the right to:
- Learn whether your personal data is being processed
- Request information if it has been processed
- Learn the purpose of processing and whether it is used accordingly
- Know the third parties to whom it has been transferred
- Request correction if it is incomplete or inaccurate
- Request its deletion or destruction
8. Data Retention
Your personal data is retained for as long as the purpose of processing requires and in line with legal retention obligations. Contact form data is generally kept for 2 years.
9. Contact
For questions about our privacy policy or requests regarding your personal data, you can contact us at:
FenergyTech Elektronik Yazılım ve Ar-Ge Hizmetleri San. Tic. Ltd. Şti.Fatih Mahallesi, Rıfat Kürşat Numanoğlu Caddesi, Ürgüp / Nevşehir, Türkiye
info@fenergytech.com.tr
+90 545 459 0545
10. Changes to This Policy
This privacy policy may be updated when necessary. Significant changes will be announced on our website.